Delivery & T&Cs
Delivery
Our website restocks “Dunk Drops” go live every Monday (9am), Wednesday (6pm) and Saturday (9am).
- Order Monday. We bake Tuesday. Post on Wednesday. Arrives Thursday*.
- Order Wednesday. We bake Thursday. Post on Friday. Arrives Saturday*.
- Order Saturday. We bake Sunday. Post on Monday. Arrives Tuesday*.
*Based on DPD next day delivery to UK mainland postcodes.
All freshly baked goodies are baked to order. Once baked, your Dunk Cookies are sent via Next Day Tracked DPD delivery (mainland UK only). The best way to keep track of your order is to download the DPD App.
A surcharge of £1 is applied on all Wednesday orders to secure weekend delivery.
Once baked, your Dunk Cookies are sent via Next Day Tracked DPD delivery (mainland UK only). You will receive an email and/or text to let you know once it’s left us. The best way to keep track of your order is to download the DPD App.
Find out more
Best Before
Dunk Cookies are a fresh product. We recommend a best before of 3 days from when your Dunk Cookies arrives (providing they arrive next day). This is purely when they will be at their freshest. We recommend a best before of 7 days for Cuppies, Dunkies, Dippies, Stuffed Dip Cookies and Giant Dunked Cookies.
Storage
Store both the cookies and dips sealed and in a cool environment. You can find storage recommendation on each product label. Both the dips and cookies freeze well for up to one month. Defrost and enjoy at room temperature.
Allergy Advice
All products are made in a kitchen which handles all the major allergens (including Gluten, Milk, Oats, Eggs, Nuts, Sesame, Wheat, Soya) so will not be suitable for any individuals with food allergies.
Orders
All sales are final, and refunds will not be given for items ordered by mistake.
Ensure correct shipping address is entered – we cannot be held responsible for posting to the wrong address.
Once an order has processed, amendments can only be made within 24 hours by contacting [email protected]
Refunds will not be given for items ordered by mistake.
All orders are placed at the buyer’s risk. We cannot be held responsible for items damaged during transit. However, we do want happy customers, so in the event of damaged products please contact us and we will see what we can do.
See our Frequently Asked Questions here https://dunkcookies.co.uk/faqs/
See our full Terms and Conditions here https://dunkcookies.co.uk/terms-and-conditions/
Reviews
There are no reviews yet.